Privacy Policy
How SparkCo collects, uses, and protects information for Skilled Nursing Facilities, Nursing Homes, and Long-Term Care communities using our AI-powered healthcare automation services.
Last updated: 2025-12-15
Information We Collect
Provider Information
Organization name, facility location(s), contact names, roles, email addresses, billing and administrative details.
Usage Data
Log data, IP addresses, device/browser type, pages and features used, timestamps, referral URLs, configuration settings.
Content Provided
Prompts, forms, configuration policies, uploaded files, and communications you submit for processing.
Integrated Data
Read-only EHR data via FHIR (PointClickCare, telephony, analytics, eFax) - minimum necessary for decision support.
How We Use Information
HIPAA & Protected Health Information
Business Associate Agreement Required
If you require a Business Associate Agreement (BAA) or will process Protected Health Information (PHI), this must be explicitly agreed in writing.
Unless a BAA is executed, you agree not to submit PHI to the Services.When a BAA is in place, we process PHI according to the BAA and this Policy.
Data Sharing & Disclosure
Service Providers
Legal & Safety
Your Rights & Choices
Security Measures
Additional Information
Children's Privacy
Services not directed to children under 13. We do not knowingly collect such data.
International Transfers
Data may be processed globally with appropriate safeguards (Standard Contractual Clauses).
Policy Changes
Material changes communicated via Services or email. Continued use constitutes acceptance.
Contact Us
For privacy questions, rights requests, BAAs, or security inquiries:
patrick@sparkco.ai