EHR Integration Activation Guide for SNFs
Step-by-step instructions for Skilled Nursing Facilities to activate Sparkco integrations. Follow these guides to enable FHIR API access with your PointClickCare system and help your hospital partners connect through Epic.
PointClickCare USCDI Connector Activation
For SNF Administrators: Send the email template below to PointClickCare to enable Sparkco integration with your facility's EHR system.
Sparkco Application Details
Activation Process
SNF Initiates Request
After signing up with Sparkco, send an email to USCDIConnector@pointclickcare.com using the template below. Make sure to include your facility's legal name and all locations where you want the integration enabled.
Quotation Process
The email triggers a quotation process between PointClickCare sales rep and the customer. Once complete, an internal PCC enablement case will be created.
Activation Confirmation
After the enablement case is actioned, you'll receive an email confirming app activation. To retrieve the tenantID needed for FHIR API calls, refer to section 1.1.2 in the documentation.
Email Template for SNFs to Send
Subject: USCDI Connector: spk-prod-fhir Body: Hello, I would like to have the following application enabled: spk-prod-fhir by Sparkco AI These are the vendor details: Patrick Liu, patrick@sparkco.ai I would like this application to be enabled in the following organization: <Customer Legal Organization Name> I would like this application to be enabled in the following facilities: - List of facilities – (Please include facilities as listed in PointClickCare including the line of business. In the event of 2 or more facilities with the same name, please specify with additional details) I understand that a PointClickCare Account Development Representative will be contacting me with a Quote/Order Form and associated agreement which must be signed prior to going live. The Quote/Order Form and associated agreement authorizing PointClickCare to share PHI with third-parties (the USCDI Connector App vendor) requires the full legal name of my organization (the official name as registered with the Secretary of State or Secretary of Commonwealth in the US) and must be signed by an authorized representative at my organization who has authority to bind the company. I understand that I must contact my PointClickCare Customer Success Manager to request application disablement. I will need to provide the Vendor AppName, Customer Legal Organization Name, and List of Facilities where application is to be disabled. Thank you, <Customer Name>
Epic FHIR Application Activation (For Hospital Partners)
For SNF Administrators: Share these instructions with your hospital referral partners who use Epic. They will need to request activation to send referrals to your facility through Sparkco.
Epic Application Configuration
Activation Request Process
Hospital Sends Activation Request
Your hospital partner should email VendorServices@epic.com with the application details and Connection Hub request. They can use the template below to ensure all required information is included.
Connection Hub Review
Epic will review your application for Connection Hub listing. This directory helps healthcare organizations discover and connect with verified applications.
Production Activation
Once approved, your Client IDs will be activated for production use. Healthcare organizations can then enable your application in their Epic environments.
Application Capabilities
Referral Processing
Securely pull referrals and clinical context from Epic
Data Normalization
Normalize medications and diagnoses (RxNorm/SNOMED/ICD-10)
Eligibility Checks
Support eligibility and coverage verification
Prior Auth
Assemble prior authorization packets automatically
Email Template for Hospital Partners to Send
Subject: Epic FHIR App Connection Hub Request - sparkco-patient Dear Epic Vendor Services Team, We would like to request activation and Connection Hub listing for our FHIR application: Application Details: - Application Name: sparkco-patient - Client ID: 5ea658c1-3e9e-4fa5-960a-66fd35d8767d - Non-Production Client ID: 626bcd17-214e-4459-80f5-92f24b0b8b1b - SMART on FHIR Version: R4 - Application Type: Patient, Clinician, and Backend System Access Our application automates Skilled Nursing Facility admissions by: - Securely pulling referrals and clinical context from Epic (FHIR) - Normalizing medications and diagnoses (RxNorm/SNOMED/ICD-10) - Applying configurable rules to prioritize candidates - Supporting eligibility/coverage checks - Assembling prior-auth packets - Managing family/hospital liaison communications We have completed testing and are ready for production deployment. Please let us know the next steps for: 1. Connection Hub listing approval 2. Production activation timeline 3. Any additional documentation required Thank you for your assistance. Best regards, [Your Name] [Your Title] [Your Contact Information]
Important Considerations
Legal Requirements
All agreements must use official legal names. Ensure you provide your facility's registered organization name and have authorized signatories approve.
Timeline Expectations
PointClickCare: 2+ weeks for data availability. Epic: Varies based on Connection Hub review process.